Shipping Policy

Cedar Peak Commerce LLC provides domestic and international shipping for eligible products purchased through cedaroutlet.shop.

1. Order Processing

Orders are generally processed and prepared for shipment within 3–5 business days after successful payment confirmation.

Orders placed during weekends or holidays may begin processing on the next business day.

2. Domestic Shipping

Domestic orders generally arrive within approximately 5–10 business days after shipment.

Actual delivery times may vary depending on the destination, carrier, weather, holidays, and other delivery conditions.

3. International Shipping

International orders generally arrive within approximately 10–20 business days after shipment.

International delivery times may vary significantly by country or region because of customs clearance, local carrier operations, import procedures, holidays, and other factors.

4. Shipping Carriers

Depending on the destination, product, and shipping method, orders may be delivered through:

• USPS
• UPS
• FedEx
• Other appropriate shipping carriers

The carrier used may vary from order to order.

5. Tracking Information

When tracking information is available, it may be provided to the customer after the order has been shipped.

Tracking information may require some time to become active after the carrier receives the package.

6. Customs, Duties, and Taxes

For international orders, the destination country may impose customs duties, import taxes, VAT, brokerage fees, or other charges.

Unless expressly stated otherwise during checkout, such charges are the responsibility of the customer.

Customs clearance may also extend the estimated delivery period.

7. Incorrect Shipping Address

Customers are responsible for providing accurate shipping information during checkout.

If an order is returned because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply if reshipment is requested.

8. Delayed or Lost Packages

If a shipment is delayed, customers should first review the available tracking information.

If a package appears lost or has not received a delivery update for an extended period, customers may contact us at:

cedarpeakcommerce@cedaroutlet.shop

We will review the shipment information and, where appropriate, work with the applicable carrier to investigate the issue.

9. Damaged Packages

If a package arrives visibly damaged, customers should document the condition of the package and contact us within 7 calendar days of delivery.

Photographs may be requested to assist with the investigation.

10. Contact

Cedar Peak Commerce LLC
129 KAPALUA BAY CIR PITTSBURG, CA 94565
Phone: 17744033411
Email: cedarpeakcommerce@cedaroutlet.shop